Terms & Conditions
Effective Date: 24 July 2026
Welcome to Sri Renuka Ellamma Home Foods. By placing an order through our website or contacting us directly, you agree to the following terms and conditions.
1. Products
All our sweets, snacks, pickles, and curries are freshly prepared using traditional recipes and quality ingredients. Since our products are handmade, slight variations in appearance, color, and texture are natural.
2. Orders
Orders are confirmed only after successful payment or confirmation from our team. We reserve the right to accept, decline, or cancel any order if necessary.
3. Pricing
All prices displayed on the website are in Indian Rupees (₹) and are subject to change without prior notice.
4. Shipping & Delivery
We strive to prepare and dispatch all orders as quickly as possible. Delivery timelines may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.
5. Returns & Refunds
As our products are perishable food items, returns or exchanges are not accepted once an order has been delivered.
Refunds will only be considered if:
- An incorrect product is delivered.
- The product arrives damaged due to shipping.
- The order cannot be fulfilled by us.
Any issue must be reported within 24 hours of delivery along with clear photographs.
6. Product Storage
Customers are advised to follow the storage instructions provided with each product to maintain freshness and quality.
7. Allergies
Some products may contain or be processed in facilities handling:
- Milk
- Nuts
- Sesame
- Wheat
- Peanuts
- Spices
Customers with food allergies should review product ingredients before consumption.
8. Intellectual Property
All content on this website, including text, images, graphics, logos, and designs, is the property of Sri Renuka Ellamma Home Foods and may not be copied, reproduced, or used without prior written permission.
9. Limitation of Liability
Sri Renuka Ellamma Home Foods shall not be held responsible for delays, losses, or damages caused by courier services, natural events, or circumstances beyond our reasonable control.
10. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Updated versions will be published on this website.
11. Contact Us
For any questions regarding these Terms & Conditions, please contact us:
Sri Renuka Ellamma Home Foods
📞 +91 99635 39472
📞 +91 96767 61154
📧 srirenukaellammahomefoods@gmail.com
🌐 srirenukaellammahomefoods.com